Independent Digital Studio
Z|D|S
Strategy · Design · Development
Zimmerman Digital StudioReady
Z|D|S
Website Care / ZDS

Built beyond
launch.

Ongoing website care for businesses that want their digital presence maintained, improved, and supported after launch.

From routine maintenance and performance monitoring to SEO health, new content, e-commerce support, integrations, and continued development, support can be structured around what your website actually needs.

No monthly plan required.

Ongoing care is available when you want it. Website ownership and access are never dependent on maintaining a support plan.

Care Options

Support based on the level of involvement you need.

01—03
01

Essential Care

Technical maintenance

02

Growth Care

Maintain + improve

03

Priority Care

Ongoing digital partner

Scoped Around Your Website

No one-size-fits-all subscription. The right level of support depends on your platform, complexity, and goals.

01Website Care Plans

Support at the
right level.

Every website has different needs, so care is structured around the platform, complexity, and level of involvement required.

Plans are discussed after a short conversation so you receive support that actually fits your website instead of paying for services you do not need.

01

Keep It Healthy

Essential Care

For businesses that want the technical side of the website professionally maintained without needing ongoing design or development every month.

Includes

Managed hosting support
Security monitoring
Routine software updates
Backups and uptime checks
Basic performance monitoring
Minor content updates

Best For

Best for brochure sites, service businesses, and websites that primarily need dependable technical upkeep.

Recommended
02

Maintain + Improve

Growth Care

For businesses that want continued updates, stronger performance, SEO health, and regular improvements after launch.

Includes

Everything in Essential Care
Monthly website updates
Speed optimization
Performance improvements
SEO health checks
New content and sections
Priority support

Best For

Best for businesses actively growing their website, publishing new content, improving visibility, and making regular changes.

03

Ongoing Digital Partner

Priority Care

For businesses that want Zimmerman Digital Studio actively involved in the continued evolution of the website, storefront, or digital system.

Includes

Everything in Growth Care
Ongoing design support
Ongoing development time
Landing pages
Campaign updates
E-commerce maintenance
Integration updates
Highest support priority

Best For

Best for e-commerce brands, custom platforms, and businesses that want an ongoing design and development partner.

Custom Support

Custom platforms need support that reflects their actual complexity.

E-commerce stores, dashboards, customer portals, integrations, automation, and other custom systems can be structured around the specific technology and operational needs behind the build.

Support recommendations are based on platform, website size, complexity, update frequency, and the level of ongoing involvement required.

02Ongoing Support

What care
actually covers.

Maintenance is not just keeping a website online. It is ongoing attention to the technical, visual, search, and operational details that keep the experience working properly.

01

Technical Maintenance

Routine technical upkeep designed to keep the website stable, secure, current, and easier to manage over time.

Software and dependency updates
Security monitoring
Backup oversight
Uptime checks
02

Performance

Ongoing review of the experience behind the site so unnecessary performance issues do not quietly build up.

Speed reviews
Performance improvements
Image and asset optimization
General technical cleanup
03

Content Updates

Support for the smaller changes that naturally happen as the business evolves after launch.

Text updates
Image replacements
Business information changes
Existing section updates
04

SEO Health

Ongoing attention to the technical and structural details that support stronger long-term search visibility.

Metadata review
Indexing checks
SEO structure review
Search health monitoring
05

Troubleshooting

A clear point of contact when something stops behaving the way it should or needs technical attention.

Bug investigation
Form troubleshooting
Responsive issues
General site support
06

Commerce Support

Maintenance and operational support for stores and platforms with more moving parts than a standard website.

Product and store updates
Commerce configuration
Integration support
Customer experience updates

Scope Matters

Maintenance
vs. new development.

Ongoing care covers the continued support of the existing website. Larger additions are scoped separately when the work becomes a new design or development project.

Existing Website Care

Keep what exists healthy and moving forward.

Routine updates, troubleshooting, maintenance, content changes, performance work, and other ongoing needs can live inside the appropriate care relationship.

Separate Project Scope

New Pages

Larger new pages, landing experiences, campaign pages, or significant additions beyond routine content updates.

New Features

New functionality, dashboards, portals, account systems, calculators, workflows, or other larger development additions.

Major Redesign Work

Large visual redesigns or substantial changes to the structure and experience of an existing website.

New Integrations

New third-party systems, APIs, automation, commerce functionality, or operational tools not already part of the build.

Not Sure Where Your Request Fits?

Send the request. ZDS can determine whether it belongs inside ongoing care or needs a separate project scope.

03Website Care FAQ

Clear support.
Clear expectations.

Ongoing support should make ownership easier, not create confusion about what is included, who controls the website, or what happens when something new needs to be built.

No. Ongoing website care is completely optional. If you prefer to manage the website independently after launch, the appropriate files, credentials, hosting access, accounts, and resources can be handed over so you retain control of the project.

In many cases, yes. Existing websites can be reviewed before support begins so ZDS can understand the platform, code quality, hosting environment, integrations, current issues, and overall maintenance requirements. Support availability depends on the condition and technology behind the website.

Urgent technical issues are prioritized based on the support relationship and the severity of the problem. Growth Care and Priority Care are designed for businesses that want faster access to ongoing support, while more complex emergencies may still require a separate technical scope depending on the issue.

Managed hosting support can be included as part of the care relationship, but the exact setup depends on where the website is hosted and how the platform is configured. ZDS can help manage hosting-related issues, deployments, uptime, and the technical environment around the site.

Growth Care includes ongoing SEO health checks and technical review. This can cover metadata, indexing, technical structure, search visibility issues, and other foundational SEO concerns. Larger SEO campaigns, significant content strategies, or extensive location-page programs may require a separate scope.

Yes. E-commerce stores, customer portals, dashboards, integrations, and other custom systems can be supported, but their care is usually structured around the actual complexity of the platform. A custom commerce system naturally requires a different level of support than a simple service website.

Maintenance generally covers the continued care of the existing website: updates, troubleshooting, performance work, content changes, technical upkeep, and smaller improvements. Larger additions such as new pages, major redesigns, new features, dashboards, new integrations, or substantial functionality are typically scoped separately.

Support is based on the website platform, size, technical complexity, expected update frequency, integrations, e-commerce requirements, and the level of ongoing design or development involvement needed. After a short conversation, ZDS can recommend the most appropriate care level and provide a clear support proposal.

Yes. Website needs can change as the business grows. Support can be reviewed and adjusted when the current level of care no longer matches the amount of maintenance, development, or ongoing involvement the website requires.

That is completely fine. Not every business needs ongoing monthly care. One-time website updates, troubleshooting, improvements, and development requests can still be discussed individually when availability allows.

Need A Recommendation?

Describe the website and what you need help with. The right support structure can be figured out from there.

Continued Support

Launch is only
the beginning.

Your website can keep evolving without having to start over every time something needs attention.

Website care gives you a direct path back to the studio for maintenance, improvements, troubleshooting, and future growth.

01

Tell Me What You Need

Share your website, platform, current issues, and the level of ongoing help you are looking for.

02

I Review The Setup

ZDS reviews the site, technology, complexity, and support requirements to determine the right level of care.

03

You Get A Clear Recommendation

You receive a support recommendation and proposal based on what the website actually needs.

Website Support

Keep the site
working for you.

Tell me what you are running, what needs attention, and how involved you want ZDS to be. I'll recommend the support structure that makes the most sense.

No Required Monthly Contract To Own Your Website

Ongoing support is available because some businesses want a long-term digital partner — not because you are required to keep one.